Frequently Asked Questions
Your Questions Answered
LedgoriaHub is a cloud-based bookkeeping and transaction tracking platform designed to simplify how small and mid-sized businesses in Canada maintain their ledgers. Access your records anytime via web or mobile, collaborate with your team, and keep your financial data organized in one secure place.
Online bookkeeping with LedgoriaHub involves connecting your bank accounts, uploading receipts, and categorizing transactions. Our platform automatically records entries in your ledgers and provides customizable classification, so you can focus on running your business rather than manual data entry.
LedgoriaHub offers three straightforward plans: Starter for solo proprietors, Growth for expanding teams, and Professional for multi-user access. Each plan grants access to secure data storage, reporting tools, and customer support. View full plan details on our Pricing page.
Yes. LedgoriaHub supports imports from common file formats such as CSV and XLSX, as well as data exports from popular desktop programs. Our import wizard guides you through field mapping to ensure a smooth transition without losing historical entries.
We employ industry-standard encryption protocols both in transit and at rest, along with regular system audits and secure data centers in Canada. Access controls and two-factor authentication help you keep your ledgers protected against unauthorized access.
Absolutely. You can connect eligible Canadian financial institutions to LedgoriaHub for automatic feed updates. Transactions post daily, saving you time on manual imports and helping you maintain up-to-date records effortlessly.
Reports are refreshed in real time as new transactions are recorded or imported. Whether you generate a cash flow overview, expense summary or account reconciliation, you’ll always see the latest entries without delays.
Yes. Invite your accountant or bookkeeper to view and comment on your ledgers directly in LedgoriaHub. Assign user roles and permissions to control access levels, so your advisor can prepare statements or provide guidance without needing to switch systems.
We offer a 30-day free trial that includes all features from the Starter plan. During the trial, you can connect accounts, run reports and explore integrations without entering payment details. Upgrade at any time to continue using your data.
Manage your subscription directly from the Billing section in your account settings. Choose a different plan, adjust the number of user seats or cancel before the next billing cycle. Changes take effect immediately after confirmation.
Our support team is available via live chat, email and a dedicated help center. We also maintain an online resource library with step-by-step guides, video tutorials and best practices to help you navigate bookkeeping tasks.
Yes. We provide an optional onboarding package that includes one-on-one setup sessions, data migration support and a personalized walkthrough of platform features to ensure you get started quickly and accurately.
LedgoriaHub’s headquarters are at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Our regional support and technical teams operate remotely across the country to serve clients nationwide.